Comments on: OWC Shopping Experience http://yellowmug.com/blog/2006/06/20/owc-shopping-experience/ Thu, 17 May 2012 02:39:12 +0000 http://wordpress.org/?v=2.0.3 by: donperreault http://yellowmug.com/blog/2006/06/20/owc-shopping-experience/#comment-3 Fri, 14 Jul 2006 17:31:20 +0000 http://yellowmug.com/blog/2006/06/20/owc-shopping-experience/#comment-3 I have purchased several products from OWC w/o any problems. I happen to agree with you that you should not have to pay the return shipping on a product that was returned because of an OWC error. I decided to let OWC know how I felt about your misfortune by voicing my opinion via an email. I believe the Jason who responded to my email was the same Jason who spoke with you. I hope the attention helps them realize that they were wrong, the bad press is not good for business and they resolve the shipping cost issue. Good Luck.. Don Hi, This is Jason from the OWC Tech Support Dept. which Blog or site in particular are you referring to which had the article in question? ------------------------------------------ Sincerely, Jason Bohannon Computer Technician Other World Computing, Inc. 1004 Courtaulds Drive Woodstock, IL 60098 (815)338-8685 hdtech@macsales.com The information transmitted in this email is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information. Reproduction, or other use of this information without the express consent of the sender is prohibited. Order Number: Customer Name: Donald Perreault Email Address: ???@mac.com Phone: Request Type: General Question Description of the Problem: I am a OWC customer and thought you would like to know that I happened upon this blog while browsing Mac Web sites. I happen to agree with the writer of the blog and in the future will think twice before buying a product from OWC. This is not very good publicity for OWC and would consider resolving this and getting the blogger to update his blog accordingly. To be clear I have never met or spoken with the blogger who wrote the article before. Don Perreault I have purchased several products from OWC w/o any problems. I happen to agree with you that you should not have to pay the return shipping on a product that was returned because of an OWC error. I decided to let OWC know how I felt about your misfortune by voicing my opinion via an email. I believe the Jason who responded to my email was the same Jason who spoke with you. I hope the attention helps them realize that they were wrong, the bad press is not good for business and they resolve the shipping cost issue.

Good Luck..
Don

Hi,
This is Jason from the OWC Tech Support Dept.

which Blog or site in particular are you referring to which had the article in question?

——————————————
Sincerely,
Jason Bohannon
Computer Technician
Other World Computing, Inc.
1004 Courtaulds Drive
Woodstock, IL 60098
(815)338-8685
hdtech@macsales.com

The information transmitted in this email is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information. Reproduction, or other use of this information without the express consent of the sender is prohibited.

Order Number:
Customer Name: Donald Perreault
Email Address: ???@mac.com
Phone:

Request Type: General Question

Description of the Problem:
I am a OWC customer and thought you would like to know that I happened upon this blog while browsing Mac Web sites. I happen to agree with the writer of the blog and in the future will think twice before buying a product from OWC. This is not very good publicity for OWC and would consider resolving this and getting the blogger to update his blog accordingly. To be clear I have never met or spoken with the blogger who wrote the article before.

Don Perreault

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